Customer Experience Management: Enterprise Customer Experience Software customer experience management, customer experience, cxm, customer experience software, social media management, social, media, social media, software, digital transformation, marketing cloud, advertising cloud, research cloud, care cloud, commerce cloud, platform, enterprise, sprinklr Sprinklr provides a unified platform for customer experience management (cxm). Our customer experience and social media management software guides enterprise businesses through and digital transformation across marketing, advertising, research, commerce and care with our cloud solutions.