Recommended reading

春节假期倒计时,给客户的放假邮件你写了吗?

咱们中国人的春节是举国放假,热烈欢腾的,然而世界上很多的国家都是不过春节的,所以做外贸的小伙伴肯定就在纠结要不要提前告知一下客户本公司的春节放假安排?通知客户的邮件应该怎么写?


其实无论是出于礼貌还是自己的订单跟进,在放假期间都应该要给客户写一封邮件,这样不仅可以让自己过一个安心的春节,而且有利于年后回来的工作开展。


告知客户最有效的方式就是邮件了,下面给大家介绍一些邮件通知客户的方法。当然你也可以先给客户打一个电话说明放假的时间及工作安排,但是后续应该发一封包含通话内容的邮件给客户。


春节假期倒计时,给客户的放假邮件你写了吗?.jpg


通知方式


一、可以提前将放假时间作为邮件签名,让客户提前做好计划安排,但是方式不太正式,也有可能被客户忽略。


二、放假前先给自己的邮箱设置好自动回复功能,避免客户以为找不到人而造成损失。


三、最有效的方式就是根据不同的客户发有针对性的邮件,让客户觉得礼貌跟正式。



邮件内容


一、告知客户的跟进进度

二、告知客户紧急联系方式,有突发情况时可以联系到你

三、跟进资料整理好带在身边便于处理紧急情况

四、如果有订单涉及第三方也应当说明第三方的放假及复工情况。


发送时间


一、正在跟进的客户在放假前一星期通知,并于客户沟通好假期间的工作安排

二、一些相对来说不怎么重要的客户提前一两天发就可以了  


邮件模板


模版一(自动回复式)

Dear valued customers: 

     Due to the Spring Festival holiday leave, our office will be temporarily out of duty from Jan xx to Feb xx, 2017. 


     We are return on Feb xx, 2017, so you will be able to communicate with us by then or any  urgent things  may contact with you (Your phone number or E-mail). 

     

    Best wishes,

    xxx

    Sales Rep 

    xxx Company

    Add:

    Tel:

    Fax:

    E-mail: 



模版二

Dear xxx: 

     We would like to take this opportunity to thank you for your kind support all this while. 


     Please kindly be advised that our company will be closed from Jan xx to Feb xx, 2017, in observance of the Chinese Traditional Festival, Spring Festival. 


     Any orders will be accepted but will not be processed until Feb xx, 2017, the first business day after the Spring Festival. Sorry for any inconvenience caused. 

 

      Best regards,

       xxx

      Sales Rep 

      xxx Company

      Add:

      Tel:

      Fax:

      E-mail:




0/500

Add expression

Disclaimer: The sharing articles published in the column of Foreign trade skills are not used for any commercial purpose. They are all published by users of network or platform and are only for free browsing reference. Visitors can use the articles provided for personal study, research or appreciation, as well as other non-commercial or non-profit purposes. Meanwhile, they should abide by the provisions of copyright law and other relevant laws shall not infringe the legitimate rights of the relevant obliges. If the original author of the article is not willing to publish articles on this website, please contact in time and delete it. Please contact service@b2b3.com for copyright issues or deletion. Once confirmed, it will be deleted within 2 working days

  • Print
  • Close